FAQ
Finding the items
Adding Items to Your Shopping Bag
Simply click”Add to cart” button to add the miners to your shopping cart.
How to place an order?
1.If you’re looking for a specific miner, searching using keywords (model, brand, etc.) and contact our agents through the navigation bar on the right side of the page.
2.Due to the coin price kept adjusting kindly get the accurately quote from our sales after we confirmed about the price, quantity and payment term we will prepare the Proforma Invoice based on the request.
3.Before arranging the payment, we shall schedule online meeting upon request via WhatsApp, Skype, Zoom, Tencent Meeting for each order.
4.Order tracking number will be shared once received the payment usually in 3-5 work days.
5.If you want customize investment proposal kindly contact us directly,we will suggest the most suitable break-even mining machines based on your budget as well as your local electricity cost.
6.If BULK ORDER, please inform our sales directly.
Shipping
Courier:
Usually ship via DHL, UPS and FedEx or you can pick them up at our warehouse.
Shipping:
We offer standard free shipping (within 3-5 business days) or expedited shipping (within 1-2 business days), duties and customs included*.
*For a list of countries, please check with our agents.
Payments
We accept crypto payments (USDT ,USDC and BTC) and bank wire transfer.
Warranty:
All new machines come with factory warranties, warranty varies depending on brands and models, check details with our agents.
Some used miners do not have warranty or come with limited factory warranties, check details with our agents.
Maintenance:
For miners under warranty, we can contact the factory for you or provide the contact information to you.
For miners with an expired warranty, we have replacing parts available in stock.
Also welcome send it back at your own cost and we can help you repair it for a fee.
Contact us:
You can find our contact information through the navigation bar or email us anna@skycorp.com, call us +86 15757152415, or leave your information using the inquiry form, and we’ll get back to you within 24 hours!